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Fault 03 (Error 10010) on base station, red blinking light


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I have a base station that is giving a Fault 03 error repeatedly. I have updated the firmware, power cycled multiple times, and can hear the motor running.


I did open a ticket [customer information removed] through VIVE on 2/8 but havent received a response.  Hoping to get help through this.  Thank you in advance.

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