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Why is repair such a horrible experience? No Tracking.


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Yes I live in the UK, to be honest I wasn't too bothered about the slow turnaround as I took into account Chrismas came during that time. If I remember correctly I sent it out on the 22nd December and got a a fix back around the end of Jan. It maybe worth noting that there is a charge for shipping if you use UPS collection if though you drop it off at a UPS drop of centre (I have several corner shops that offer this) then it is free.


I think I was more annoyed that it was faulty as it had very little usage and reading around it might be a common fault (touch pad buttons stop functioning)

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