zat1983 Posted March 24, 2018 Posted March 24, 2018 I just used the provided code in the Vive box to get Fallout VR and was sent an email with no code provided. Am i missing something?
VanillaBear Posted March 24, 2018 Posted March 24, 2018 I redeemed my code yesterday and only received 2 months of viveport ;( How to get Fallout 4 VR?
Jonny_Longcock Posted March 24, 2018 Posted March 24, 2018 I'm dealing with the same issue right now. It's an error. There SHOULD be a code there. I suggest that you use the CHAT feature on the customer service page to contact someone directly instead of emailing. You will have to provide your original invoice. And i would provide this picture as well to make a stronger case. It will take 7-10 business days from the time of your claim to receive your code, unfortunately :/
agmxbox Posted March 25, 2018 Posted March 25, 2018 Same issue here. Its literally the only reason i bought my vive, now i have a 500$ paperweight. Gonna wait a week and see if theyll give me a new code, if not its getting returned
zat1983 Posted March 25, 2018 Author Posted March 25, 2018 I started a chat with them and they are aware of this issue. They sent me a link that should be updated with the code in the next 24 hours. We'll see what happens.
Jonny_Longcock Posted March 25, 2018 Posted March 25, 2018 Oh really? That's great! Definitely let us know how it works out for you.
agmxbox Posted March 26, 2018 Posted March 26, 2018 i just recieved a new code, check your email or redemption code page
Rockjaw Posted March 26, 2018 Posted March 26, 2018 got here before me. :) Emails are going out now with corrected codes. Apologies for the problems everyone.
VanillaBear Posted March 26, 2018 Posted March 26, 2018 When i redeemed my code on this site https://store.vive.com/code/global/sales/guest/form only VivePort subscription appeared ;( Othere people had Fallout here but with blank space. How does one make it appear?
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