Jump to content
Happy Holidays! Limited Staff Responses: 1/20 - 1/31 ×

Alright so when am I getting my Vive?


xxQue
 Share

Recommended Posts

Synthesis

"Right now, I can tell you that if you ordered prior to this Monday (4/9) your shipments will be OTW by Friday.

2 Day shipping is referring to the amount of time from fulfillment center to your door. Processing and stocking is a whole different thing which can vary, especially during a highly anticipated product launch. Suffice to say, we're sending everything out as fast as we possibly can.

 

Thank you,

-John C"

So going off of Synthesis information. I should have at the least recived my tracking email showing that my vive pro is shipping to me sometime on friday. It is now monday and I still have not recvied any information on whether my vive has shipped or not. I have contacted customer support saturday and was told it would be shipping shortly. It is now monday and I still am here without any information on whether my vive is shipping or not. Has anyone else been shipped their order from this date of purchase or are you waiting as I have been?

Link to comment
Share on other sites

I'm basically in the same boat. I ordered the new Pro bundle/package on the 6th very early in the morning and my order is still showing as, "Submitted," with no e-mails regarding shipping confirmation or anything. I realize demand is heavy, but dropping $1,200USD and not receiving so much as an accurate ETA from anybody is pretty piss poor customer service. It would be one thing if they hadn't immediately charged me, as they said they wouldn't until shipment, but they did. I'm out over a grand and have nothing to show for it.

Link to comment
Share on other sites

I'm very upset with the whole process. I contacted customer support saturday asking why when I was told on the forums my order will be shipped friday asking why it still hasn't shipped and they told me it would ship in a couple days from now. Well now its Tuesday and still no shipping email.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...