Grappler Posted April 30, 2018 Posted April 30, 2018 I downloaded the games from my Viveport sub and they launch ... start to load in the vive headset... hang for a sec ... and then an error on the pc pops up saying Launch failed with error code (23112) .
Rockjaw Posted April 30, 2018 Posted April 30, 2018 Hi , just to confirm I assume you're seeing this error on every title downloaded? This is a new error for me, but we'll figure it out. Can you confirm your client version? If you haven't tried recently, make sure it's completely up to date. Let me know what the version is. We might also want to get your client logs.
Greenlit Content Posted April 30, 2018 Posted April 30, 2018 Hello again - while I'd still like you to check your client version, as expected we'd like you to upload your client logs. Go to Settings in the client, click Report Issue and go through the steps. When you submit your logs (those are auto-generated when you submit your issue) you should get a tracking number - if you can provide that here, or PM it to me, it'll help with escalation and resolution of this issue. Thanks in advance.
Rockjaw Posted April 30, 2018 Posted April 30, 2018 Hello again - while I'd still like you to check your client version, as expected we'd like you to upload your client logs. Go to Settings in the client, click Report Issue and go through the steps. When you submit your logs (those are auto-generated when you submit your issue) you should get a tracking number - if you can provide that here, or PM it to me, it'll help with escalation and resolution of this issue. Thanks in advance.
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