talked several times on chat to vive staff but did not get an answer

[MDC1961]

sent my deluxe audio strap in for repair but do not know when I'll receive it back.

Chatted with Gary Williams and he was going to escalate the case to vive's case management team.

Pretty upset that I have had no answer at all.

[Synthesis]

 

Hi Martin,

Please PM me with your RMA and I'll take a look.

Thank you,

-John C

[MDC1961]

 

[personal & production information removed] 

Have talked to several people but have not gotten an answer yet

 

Would appreciate your help

[Synthesis]

 

Hi Martin, please do not post private information such as your serial number, email, phone number or ticket numbers on these public forums. Please PM me with that information instead.

Thank you!

-John C