MDC1961 Posted May 15, 2018 Share Posted May 15, 2018 sent my deluxe audio strap in for repair but do not know when I'll receive it back. Chatted with Gary Williams and he was going to escalate the case to vive's case management team. Pretty upset that I have had no answer at all. Link to comment Share on other sites More sharing options...
Synthesis Posted May 15, 2018 Share Posted May 15, 2018 Hi Martin,Please PM me with your RMA and I'll take a look.Thank you, -John C Link to comment Share on other sites More sharing options...
MDC1961 Posted May 15, 2018 Author Share Posted May 15, 2018 [personal & production information removed] Have talked to several people but have not gotten an answer yet Would appreciate your help Link to comment Share on other sites More sharing options...
Synthesis Posted May 15, 2018 Share Posted May 15, 2018 Hi Martin, please do not post private information such as your serial number, email, phone number or ticket numbers on these public forums. Please PM me with that information instead.Thank you! -John C Link to comment Share on other sites More sharing options...
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