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talked several times on chat to vive staff but did not get an answer


MDC1961

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Posted

sent my deluxe audio strap in for repair but do not know when I'll receive it back.

Chatted with Gary Williams and he was going to escalate the case to vive's case management team.

Pretty upset that I have had no answer at all.

Posted

 

[personal & production information removed] 

Have talked to several people but have not gotten an answer yet

 

Would appreciate your help

Posted

 

Hi Martin, please do not post private information such as your serial number, email, phone number or ticket numbers on these public forums. Please PM me with that information instead.

Thank you!

-John C

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