rdstudio Posted May 30, 2018 Share Posted May 30, 2018 Hello Tech Support, Recieved our Pro last week. Plugged it in; worked fine. It seems we got a Windows update last week (1803) and now we get USB errors when we plug it in. In the device manager it shows up as "Unknown USB Device (Device Descriptor Request Failed)". I've heard there have been some issues with 1803. Wondering what I should do with this paperweight. Thanks! Here are my specs: Alienware AREA51R2 Intel i7-5820K GeForce GTX 1070 Windows 10 Pro 1803 Link to comment Share on other sites More sharing options...
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