sLushh Posted June 2, 2018 Share Posted June 2, 2018 Hello, I am unable to access the viveport subscription after purchase. Its under my payment history, nothing appears under my subs. Thank you. Link to comment Share on other sites More sharing options...
CoryCheng Posted June 7, 2018 Share Posted June 7, 2018 Hi , I am also finding it awkward that I cannot find your subscription details on our system, and I can see the order for subscription. I've sent a ticket to the relating department and will definitely compensate you for the time you wait. Thank you for understanding. Cory.C Link to comment Share on other sites More sharing options...
sLushh Posted June 7, 2018 Author Share Posted June 7, 2018 Thank you. Are you able to add a temporary subscription for the time being? Link to comment Share on other sites More sharing options...
CoryCheng Posted June 8, 2018 Share Posted June 8, 2018 Hi , I've sent you a 1 month subscription redeem code via PM. Please redeem it on your subscription page. Thank you Cory Link to comment Share on other sites More sharing options...
sLushh Posted June 12, 2018 Author Share Posted June 12, 2018 Thank you Cory, is there an ETA on solution? Thank you Link to comment Share on other sites More sharing options...
MDC1961 Posted June 12, 2018 Share Posted June 12, 2018 I've got a problem with the viveport subscription -----I selected 5 titles some time back but now only 4 are showing----I am missing one/ what happened ? How did I miss one? Link to comment Share on other sites More sharing options...
CoryCheng Posted June 13, 2018 Share Posted June 13, 2018 Hi , Sorry for the delay. We've found the root cause to this issue, and it has been fixed. All you have to do now is sign up again to subscription, and you will get another 14days of free-trial plus the 1 month redeem I provided :D. Let me know if anything! Cory.C Link to comment Share on other sites More sharing options...
CoryCheng Posted June 13, 2018 Share Posted June 13, 2018 Hi , Sorry for what happened. It seems like one of the app you selected had some issues, I've removed the app that you selected which didn't show up. Please go ahead and select another app, the slot is now empty:D. Cory.C Link to comment Share on other sites More sharing options...
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