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Worst Support ever


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Meanwhile all my HTC devices ask for a driver update. I did do nothing since the last update nightmare. What you recommend? Should I update drivers for the lighthouses and controls and headset? Or should I not. When I update and again nothing is working, what should I do? Meanwhile the one year guarantuee is over.

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You definitely should. If there are any problems it will reveal them and they can get an RMA set up if need.

Generally the only situation in which an update reveals a mechanical problem is with the base stations. I've never seen a firmware update negatively effect any other piece of hardware except in cases when it was done incorrectly (Removing the cable during install for example.)

Thank you,

-John C

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