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Free Content Code not working


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I bought my vive from a local microsoft store recently and found that it came with a code for free content. When I tried to use the code I got an error that said "Code "*********" is invalid, Please check your code and try again." I made sure that it was the correct code and I even used a different browser and tried to redeem it from the viveport app. This has been really frustrating and the live support was no help at all. 

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