ruiying Posted July 25, 2018 Share Posted July 25, 2018 install failed while trying to start setup guide, I've been clicking "try again" all morning...any suggestion? Thanks, /Ruiying Link to comment Share on other sites More sharing options...
ruiying Posted July 25, 2018 Author Share Posted July 25, 2018 another "try again" after this post, brought me to near the end, failed at the point of installing viveport desktop app (can live without that...) now, the whole system works fine (hardware wise) Link to comment Share on other sites More sharing options...
Kandiru Posted July 29, 2018 Share Posted July 29, 2018 Total newb, but AFAIK you will only need Steam and Steam VR to get started. Users say you get some phone integration using the Vive software but Steam will take care of all else, including firmware updated. Hope this helps. Link to comment Share on other sites More sharing options...
HackPerception Posted July 29, 2018 Share Posted July 29, 2018 , we're currently task forcing issues encountered with the installer. Did you see any visible error messages or codes? If you'd like, we'd be more than happy to collect and review your installation logs which will help us overall ensure that the engineering teams' efforts are focused on the right pinch points. Link to comment Share on other sites More sharing options...
ruiying Posted July 30, 2018 Author Share Posted July 30, 2018 Thank you, here is one of the logs, I can't see how to attach files to the post... [sensitive information removed -@vibrantnebula] Link to comment Share on other sites More sharing options...
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