hayful59 Posted July 29, 2018 Share Posted July 29, 2018 Hello, I bought my headset preowned off facebook, the headset is about a year old although the orignal owner said he pretty much never used it. The other day i noticed the right side of the track pad no longer clicks, ive tried squeezing the controller and that works for a few minutes but nothing perminate, Ive contacted customer support but to my suprise they DONT OFFER REPAIRS, like at all. Apparently the just replace the controller flat out, I was more than happy to have it sent away at my cost. Is there any ways of getting this to work again Thanks in advance Link to comment Share on other sites More sharing options...
Synthesis Posted July 30, 2018 Share Posted July 30, 2018 Hi there! I can assure you that we do indeed do repairs on controllers and other Vive components. If you have a chat log or ticket number, could you please PM that to me? I'd like to take a look and see why incorrect information was relayed to you.Thank you, -John C Link to comment Share on other sites More sharing options...
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