Jump to content

Trackpad Broken and Controller is out of Warrenty


Recommended Posts


I bought my headset preowned off facebook, the headset is about a year old although the orignal owner said he pretty much never used it.

The other day i noticed the right side of the track pad no longer clicks, ive tried squeezing the controller and that works for a few minutes but nothing perminate, Ive contacted customer support but to my suprise they DONT OFFER REPAIRS, like at all. Apparently the just replace the controller flat out, I was more than happy to have it sent away at my cost. Is there any ways of getting this to work again

Thanks in advance

Link to comment
Share on other sites


Hi there! I can assure you that we do indeed do repairs on controllers and other Vive components. If you have a chat log or ticket number, could you please PM that to me? I'd like to take a look and see why incorrect information was relayed to you.

Thank you,

-John C

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...