Vive Pro controllers broken and no way to spare pro controllers

[MatsBengtsson]

My Vive Pro controllers worked si and so on arrival. One did not go in standby, the other one had an extremely sensitive touchpad and menue button. When sending in a controller for repair, it means the Vive Pro kit becomes useless for a couple of weeks. 

 

For us already having the pro kit, why are we not allowed to buy a spare pro controller som we can keep using the vive and still have it repaired? Number of users does not grow, it is just existing users that keep getting value from their purchase.

 

When will Vive Pro controllers be possible to buy at least for us needing to send our controller for repair?

 

--- Mats ---