Maldus Posted August 6, 2018 Share Posted August 6, 2018 Repair tracking still not working? Note: It's the third time I try to create a topic. The previous attempts were met with immediate "spam" flagging. Not sure why this is happening. Hello everyone, I bought an HTC VIVE kit two weeks ago; had fun for a couple of days and then the Visor stopped working. I contacted support which prompty opened a ticket for me (personal information removed) and gave me a free UPS transaction to send my Visor in repair. According to UPS my package was delivered 25/07/2018. Since I had been told the repair service should take 5 working days plus shipping time today I tried to find my ticked ID on the repair tracking service, but it cannot be found. I've read of cases similar to mine, is the tracking service still not working?Also, from the forums you get a pretty bad impression of the overall repair service. Is that 5 days something realistic or what should I expect? Link to comment Share on other sites More sharing options...
Synthesis Posted August 6, 2018 Share Posted August 6, 2018 Hi there, I sent you a PM regarding this.Thank you! -John C Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.