yast2 Posted August 24, 2018 Share Posted August 24, 2018 I'm already on my 3rd basestation. Exactly 3 months ago one of my original basestaions broke. I bought a new. The new basestation arrived excatly 3 months ago and was working fine until now. Today I noticed again that it started flashing red and SteamVR again reporting an internal error! I'm honestly pretty upset with this situation. A 3 month old product is not meant to be broken already. Is there a way I can fix this? The errornumber is 10009. Link to comment Share on other sites More sharing options...
Mctell Posted August 24, 2018 Share Posted August 24, 2018 Mine was only 3 weeks old. Sent it in for repairs over 2 weeks ago and still no ones touched it Link to comment Share on other sites More sharing options...
Mctell Posted August 24, 2018 Share Posted August 24, 2018 Who do we complain to besides this board? Link to comment Share on other sites More sharing options...
HackPerception Posted August 24, 2018 Share Posted August 24, 2018 I am sending you a PM with additional info Link to comment Share on other sites More sharing options...
yast2 Posted August 25, 2018 Author Share Posted August 25, 2018 What about my issue? Hiw is it possible a brand new basestation breaks within 3 Months? Link to comment Share on other sites More sharing options...
Maldus Posted August 25, 2018 Share Posted August 25, 2018 Did you have to buy a brand new one or did they replace it under warranty? Link to comment Share on other sites More sharing options...
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