Jump to content
Happy Holidays! Limited Staff Responses: 1/20 - 1/31 ×

Base Station Unusable (Fault 03)


jthake
 Share

Recommended Posts

I've had the HTC Vive for nearly a year now. I haven't honestly used it much. But one of the base stations has started coming up with an error of "Base Station Unusable" with a Fault 03 error. I plugged evereything in to USB and updated all the firmwares. And it confirms all is up to date.
Can you suggest a reseolution here?

Link to comment
Share on other sites

 

It's a problem with the hardware. The firmware update simply detects the fault because the fault detection parameters are updated to catch it.

I'm happy to answer PMs, but for this particular issue, you'd be better off contacting our Live Chat for support. I can only offer the exact same thing they can in this case, which is an RMA repair.

Thank you,

-John C

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...