KillRoyNow Posted October 30, 2018 Share Posted October 30, 2018 Everything worked great for alittle over a month then the head set ( screen ) would go blank and then only have a white line across near the bottom. the line does not stay. I have tried the trouble shooting , different cables and uninstalled and reinstalled vive soft ware and steamvr on two different vr ready computers. And it still not working. Light on head set at times will turn green when I close steamvr but sreen is blank ( dark ) Link to comment Share on other sites More sharing options...
HackPerception Posted October 30, 2018 Share Posted October 30, 2018 Here are a few additional troubleshooting steps/questions: Have you tried reseating the 3-in-1 cable on the HMD side? When you look at the 3-in-1 cable, do you see any visible damage (kinks, twists, nicks, ect...). Did the issue start after a highly active play session? Have you been able to test it on another PC to rule it out as PC side issue? Link to comment Share on other sites More sharing options...
KillRoyNow Posted October 31, 2018 Author Share Posted October 31, 2018 Yes on both as stated before I tried all the trouble shooting and on two vr ready computers. This did happen after game play. So do I need to send everything back or just the head set to get a replacement ? Link to comment Share on other sites More sharing options...
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