Free 10$

[ImaHappy]

Hello,

 

When should we receive the 10$ free code from the Viveport subscription?

 

Thanks

[SuperNikoPower]

The codes should be hitting your inboxes today. If there are any issues, please let me know.

[Wade74]

I accidently redeemed the code on my wrong account, for some reason it auto logged me into my facebook account instead of my steam, could you please help assist?

[SuperNikoPower]

Hey Wade, 

 

I'll drop you a PM here in a couple minutes. Be on the lookout. 

[Samizdat]

Any idea what time? Its 8pm where I'm at and have not received it yet. 

[HackPerception]

, you're on our emailing list which means it was likely caught in a spam filter. I've manually copied your code into a PM on this forum. 

[xerocopy]

Did not receive a code either.

On the 21st I have contacted support about not receiving the code. 

 

I have also indicated that one of the Akamai servers was serving a corrupted Javascript file that prevented a section of European visitors from using Viveport.com correctly, as in, being able to log in and purchase anything during the Black Friday and Cyber Monday sale.

 

It was a good week for my wallet.

 

Have not heard back from HTC Support since being reassured that my case is already under investigation and will be handled as a priority as of 4 days ago.

 

You could argue this service has caused a rift between me and HTC.

[Synthesis]

 

Please send me a PM with your email address associated with the account.

Thank you,

-John C

[xerocopy]

Thanks, I appreciate your response John.

 

But I am more disappointed about

• the lack of feedback and concern about the broken store,
•  the issue with the missing $10 code being ignored by support
• and being told off with "priority support",

than not receiving the $10 itself.

 

This is about respecting a customer. And I feel unrespected.

 

So, please keep the $10 or give it to charity.

 

This is how Viveport looked for me last week: https://imgur.com/a/iT9mugg

 

Request URL: https://www.viveport.com/app-vr_shop_bundle-fd93858f91671c482e0b.jsRequest Method: GETStatus Code: 200 Remote Address: 92.122.62.165:443Referrer Policy: no-referrer-when-downgradecache-control: public, max-age=24101content-encoding: gzipcontent-length: 884746Request URL: https://www.viveport.com/app-vr_shop_bundle-fd93858f91671c482e0b.jsRequest Method: GETStatus Code: 200 Remote Address: 23.206.90.213:443Referrer Policy: no-referrer-when-downgradecache-control: public, max-age=23827content-encoding: gzipcontent-length: 1029351