lucasbuck Posted November 25, 2018 Share Posted November 25, 2018 I just got my Vive today. The setup program freezes a 1 minute left. Sometimes it gives me an error message that it cannot conncet to Steam. Steam is open and running fine. I've tried download from different browsers, tried installing more than 5 times, running as an administrator and turning off my firewall. Thank you for any help. Link to comment Share on other sites More sharing options...
twlaub Posted December 26, 2018 Share Posted December 26, 2018 Experiencing the same thing. I thought maybe vive was just overwhelmed on xmas morning so I waited a day. Same thing. Did you ever get this figured out? Link to comment Share on other sites More sharing options...
twlaub Posted December 26, 2018 Share Posted December 26, 2018 Turns out viveport was installed. I killed the installer after waiting quite a while with it saying 1 minute. I then noticed a viveport shortcut on the desktop. I started it up and it appears to be working. Link to comment Share on other sites More sharing options...
HackPerception Posted December 27, 2018 Share Posted December 27, 2018 , it probably just got hung up on one of the secondary processes such as installing Steam. If you end up finding that you need to talk to someone about this, please email customerservice@viveport.com and we'll assign someone to help you debug the problem. Link to comment Share on other sites More sharing options...
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