sebi3 Posted February 8, 2019 Share Posted February 8, 2019 I did many thinks like unplugg the usb and reconnected i did restart my pc but still red on the vr headset idk what to do its so sad and frustrating pls i need help Link to comment Share on other sites More sharing options...
KillRoyNow Posted February 11, 2019 Share Posted February 11, 2019 Started out great fun to play. About a week and a half past the return date the vive stopped working. We did all the trouble shooting on steam and htc's sites nothing helped. Contacted HTC Tec support they gave a few others to try but they didn't work. Sent the head set in for repair. HTC is telling me to pay $270.00 for the repair. they say its water damaged. How can you make something that gets strapped to your body (head) and not make it water (sweat) proof. I own watches and phones that are water proof. And for the head set not to be is a manufacturer flaw. Also HTC changed the wording of their warrantee from does not cover water damage other than perspiration to does not cover water damage. So now I'll have to contact a lawyer , BBB and consumer protection agency Link to comment Share on other sites More sharing options...
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