Vive Wireless "Unknown Error" "Not ready (10000.15)"

[Mr. Bomb]

I followed the setup process and the first time I used it was a test run to see if it was hooked up properly, and it worked fine. Then the next time I used it, it gave me this error.

I tried reinstalling the software, reinstalling the WiGig, trying different PCIe slots, cleaning IR sensors, reinstalling drivers. I've gotten nowhere so far. I don't think it's a hardware issue (WiGig and Antenna), but I have nothing to test that. The headset works fine and the antenna shows a flashing green light but holding the button with this error does nothing.

 

Computer Specs;

OS: Windows 10 (64bit)

CPU: Intel i7-9700K

GPU: GTX 1080 Ti

Motherboard: ASUS Maximus XI Hero

RAM: 64GB

[Synthesis]

 

 

Make sure your anti-virus isn't blocking it. That error usually comes up when it can't contact the internet for an update. Check your internet too.

Thank you,
-John C

[Mr. Bomb]

My internet is just fine and the only thing I could find on my firewall is "HTC Connection Utility", and this was already checked for approval.

[rowan_u]

I've got no insite's except that this started happening after the most recent firmware update for me.  Sometimes it works, sometimes it only gives me this message.  Very frustrating.  

[Fabito]

It started happening to me too!

 

Just after updating the app and the firmware

[Synthesis]

     

So it only happened right after you updated the Wireless application?

Thanks,
-John C

[Mr. Bomb]

For me, no. I used the application once for a test fire, and after that was a bust.

[Fabito]

Yes! Only after updating the application and firmware.  The only way to make it work again is booting the computer. 

 

Sometimes it happens while using the vive.

[odmlover]

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 wrote:

Yes! Only after updating the application and firmware.  The only way to make it work again is booting the computer. 

 

Sometimes it happens while using the vive.

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So when you said sometimes it happens while using the vive, does that mean after rebooting the computer and you got it working, but the error code returns after a certain time?  

[Fabito]

Exactly. I 've been having to boot about 5 times a day.