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Repair status not updating, FedEx says delivered


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I sent in my vive pro base station because it had a blinking red light. FedEx says that it was delivered Thursday, but the HTC repair status says they are still waiting for the device. What gives?


FedEx status: XXXXXXXXX


Repair number: XXXXXXXXX


EDIT: please don't post ticket or tracking numbers or any other personal information.

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