Celontro Posted July 6, 2019 Share Posted July 6, 2019 I sent one of my base stations in for repair on the 26th of last month (June) and HTC Support recieved it on the 28th (according to the repair tracking website) and subsequently repaired it. According to the website the base station was shipped back on the 3rd of this month but it has no tracking number or status (both say N/A). Any help or is this a normal thing? Link to comment Share on other sites More sharing options...
Synthesis Posted July 8, 2019 Share Posted July 8, 2019 There's been a few issues with tickets in the past couple of weeks not showing up correctly in the tracker. Can you PM me the RMA number? I'll take a look at it. Thank you, -Jack S Link to comment Share on other sites More sharing options...
kroz Posted July 10, 2019 Share Posted July 10, 2019 Hi, im having the exact same issue could i PM you my RMA number aswell? Link to comment Share on other sites More sharing options...
Synthesis Posted July 11, 2019 Share Posted July 11, 2019 Sure. Go for it. Link to comment Share on other sites More sharing options...
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