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vive controller not tracking


agitaxx

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Posted

One of my vive controller is not tracking at all the buttons work as they should but it won't track. It's the same controller and steamvr tells me it needs a firmware update which i done but still it promts for update. I tried to force install update by connecting usb and copy the files myself but it didn't solve the issue. Anyone who has any idea of what the problem could be or any ideas to fix this issue ?

Posted

@agitaxx

It probably needs to be totally reflashed. Sounds like something is wrong with the device itself. I'd recommend contacting our support at www.vive.com/support > Contact Us > Contact Us > Live Chat to get that RMA going.

Thank you,

-Jack S

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