HTC Focus compatibility with the H.265 codec

[PixiStudio]

Hi,

I previously asked if the HTC Focus support the H.265 codec.

I got an answer from Support telling me the headset was indeed compatible with H.265 codec.

After testing it on my end, I can’t make it work.

I asked Support about this and sent my video files for testing purposes but got no answer ever since.

Is there some specification our video encoding needs to have in order to be compatible?

Thank you,

[HackPerception]

@PixiStudio What version is your firmware on the device? H.265 support was added with the 1.69.xx firmware update - it's not possible to decode that format on earlier versions of the OS/firmware.

[PixiStudio]

I do have version 1.69.xx

When I play my video inside Viveport Video it says Media error, Media unsupported.

[Cotta]

Hi @PixiStudio,

H.265 codec should be supported. Could you put the problematic video clip to an online space so that our RD can download it and investigate why it can't be played?

[PixiStudio]

Here's a link to the file:

https://drive.google.com/open?id=10Hxk-Ytv7mQcBkgJkRyFani-JbpU-KSY

[PixiStudio]

I have done further testing with my video and managed to play a H.265 video.

I think the problem originate from the resolution of my file. I tried a 4096x4096 and it worked whereas the 4320x4320 didn't.

Do we have a list for supported resolution on the video player?

[Cotta]

Hi @PixiStudio,

The video resolution you provided is 4320x2160. It exceeds the hardware decode limitation on Focus, which is 4096x2160. We confirm the H.265 HEVC media format is supported. Please try lower down the video resolution and that should solve this problem.

[Cotta]

And Focus hardware decode supports 4K video. The width or height larger than 4096 is not supported.