Blank Screen on Viveport

[SGSCreate]

I updated the Viveport and I just get a blank screen when I click on the App. I have Uninstalled and re-installed about 20 times now and still the same result.

It works fine with Steam, no issues there at all.

BUT you keep billing me $12.99 a month and I cannot get in to play any of the games or experiences I am paying for!!

I have attached an image of what I am seeing. I have searched the forum for anyone else having this issue but I haven't seen anyone saying they are having this same issue.

PLEASE HELP I AM WASTING A TON OF TIME!!

[SGSCreate]

Also, when I click to close it, it asks "Leaving Viveport?" with the option of 'Cancel' or 'Leave Now'.

So it's not crashed it's just sitting there waiting for... something. But I have no menu or settings or anything to click!

[GamerHawk121]

I'm also having the same problem and have tried reinstalling. So far it's the same thing a blank screen and when I press the close windows it gives the option "Cancel or Leave Now?". I can't even load it up into steamvr to load anything.

 

[chihyi]

@SGSCreate @GamerHawk121 

I've created support tickets for you. Viveport customer team will reach out to you directly. 

 

 

[linkp2p]

I also has this problem

I just upgraded my GPU from a 970 to 2070

 

[linkp2p]

Never mind.

I uninstalled all "vive" programs and manually delete all "htc" folders in system drive but keep the app / game folders, and it finally work.