Jump to content

How to report issues through the Vive Console


Recommended Posts

Here is how to report an issue step by step, and noted that:

  • Only report one issue per report. This allows us to identify and track each issue uniquely.
  • Please identify the issue, what you were doing, when the issue occurred, what happened as a result, and what you instead expected to happen. 
  • Make sure to turn off the controllers before proceeding with below steps. (Skip this if you are reporting Cosmos Elite & Vive Pro 2 issues)

1. Go to Vive Console > Click 



2. Click Settings



3. Go to Troubleshooting > Report issue > REPORT



4. Fill in your email address and code version to report an issue.

An example issue report:


5. Record the trace number



  • Like 2
Link to comment
Share on other sites

This topic is now closed to further replies.
  • Create New...