Claud Posted October 21, 2019 Share Posted October 21, 2019 Yes, I have done all those things. But SR_RUnTime seems to be running in the system tray. Now, I'm thinking maybe customer support was incorrect. It seems the msi file might be ok. The real issue I need to solve is why the Calibrate button is grayed out in the VR dashboard. When I click the slider to turn on eye tracking, it takes me to the agreement page, which I click ok. But then I'm taken back to the Calibrate page with the slider to turn on eye tracking, which is still grayed out. @Corvus Link to comment Share on other sites More sharing options...
Claud Posted October 21, 2019 Share Posted October 21, 2019 The Vive Eye Pro I am using was not purchased by me. I am using it to set up eye tracking in a project of mine, so I created a Vive account in order to download the Vive_SRAnipalInstaller. Would I need to download the msi file on the purchaser's account? Would this be why the Calibrate is grayed out and unclickable? Link to comment Share on other sites More sharing options...
Corvus Posted October 21, 2019 Share Posted October 21, 2019 @Claud It doesn't matter what account you use to download the installer. It seems the issue/bug is with accepting the license agreement. The calibration button will be grayed out until you have accepted the agreement. @Daniel_Y Link to comment Share on other sites More sharing options...
Corvus Posted October 24, 2019 Share Posted October 24, 2019 @Claud I was able to reproduce the issue with accepting the license agreement. It wont allow you to accept the license and calibrate unless running as an admin account. Once I tried running as admin it allowed the license and calibration. Link to comment Share on other sites More sharing options...
Claud Posted November 8, 2019 Share Posted November 8, 2019 I was finally able to get this, running everything on admin. thanks! 1 Link to comment Share on other sites More sharing options...
bipul mohanto Posted May 28 Share Posted May 28 @Corvus, can you give me a link to download the sranipal sdk 1.1.1.0? Link to comment Share on other sites More sharing options...
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