Pasi Posted October 26, 2019 Share Posted October 26, 2019 Hi Room setup can't be finished. When I come to the step to put on the headset it only shows green screen. Controllers and headset are up and tracking. Uninstalled and reinstalled many times with no luck. Any ideas? Link to comment Share on other sites More sharing options...
C.T. Posted October 26, 2019 Share Posted October 26, 2019 Hi There, This is CT from Engineering team, do you have any screenshot or anything that can help us identify the issue with? Thanks, CT Link to comment Share on other sites More sharing options...
Pasi Posted October 26, 2019 Author Share Posted October 26, 2019 9 minutes ago, C.T. said: Hi There, This is CT from Engineering team, do you have any screenshot or anything that can help us identify the issue with? Thanks, CT Hi and thanks for the reply. I have reported the issue on Vive consol. Screenshot via consol U mean? Link to comment Share on other sites More sharing options...
C.T. Posted October 26, 2019 Share Posted October 26, 2019 7 minutes ago, Pasi said: Hi and thanks for the reply. I have reported the issue on Vive consol. Screenshot via consol U mean? the green screen is what I'm looking for 🙂 Link to comment Share on other sites More sharing options...
Pasi Posted October 26, 2019 Author Share Posted October 26, 2019 7 minutes ago, C.T. said: the green screen is what I'm looking for 🙂 😊 Will send later. Not home at the monent, thanks again. 1 Link to comment Share on other sites More sharing options...
Pasi Posted October 26, 2019 Author Share Posted October 26, 2019 (edited) 3 hours ago, C.T. said: the green screen is what I'm looking for 🙂 Pictures attached of green screen. The pictures do not show the true colour, it is green in the headset. Edited October 26, 2019 by Pasi Link to comment Share on other sites More sharing options...
Pasi Posted October 26, 2019 Author Share Posted October 26, 2019 request (24386) submited Link to comment Share on other sites More sharing options...
C.T. Posted October 28, 2019 Share Posted October 28, 2019 On 10/27/2019 at 1:53 AM, Pasi said: request (24386) submited Hi Pasi, Please check the PM inbox. Thanks Link to comment Share on other sites More sharing options...
Pasi Posted October 30, 2019 Author Share Posted October 30, 2019 Update! Jack at HTC Vive support have raised an technical escalation after I sent some logs of my system. 1 Link to comment Share on other sites More sharing options...
Pasi Posted November 4, 2019 Author Share Posted November 4, 2019 Update! I found the bug. I am running everything towards another computer via remote desktop. Everything is connected to my game set in another room. I only use remote desktop (from my laptop) to start up the VR system. As soon as i kill the remote connection (from my laptop) the headset screens show everything OK. If I start the remote session again the screens go green. I am using remote desktop out of the box in win10 pro. I have also tried Team viewer and Chrome remote desktop, did not work but gave me other problems. So, if anybody use remote desktop and it works, please let me know. Now I can use the Cosmos, just kill and restart remote desktop depending on what i want to do. 3 Link to comment Share on other sites More sharing options...
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