laprid0 Posted October 27, 2019 Share Posted October 27, 2019 (edited) I'm not sure how many users are choosing to return their Cosmos - a lot I hope - to send a message to HTC that they should properly test, quality assure, and test again - any product they send to market. The Cosmos in Australia debuted at just on AUD$1300 - the same price I paid for my original Vive a couple of years ago. The Vive just works...the tracking is spectacular, it is reliable, durable and I've enjoyed using it so much both personally and introducing people to VR - I saw very good reviews on the wireless kit and bought it as well - AUD$470 here, and while it has bugged out a couple of times here and there - its usually rock solid and a purchase I am very glad I made. As soon as I looked in the Cosmos' box and saw the "padding" was just cardboard (rather than the foam for my Vive that I still use today I just transplanted into Pelican case and keeps everything snug still) and parts were wrapped in bubble wrap - it felt cheap - even though it was exactly the same price. I figured the Cosmos would be a unit I could use wired and with it's controllers until wireless was available (at extra cost) and the lighthouse faceplate (at more extra cost) then it would be at a level I would have hoped for from launch. On par with the Vive but exceeding with the innovation since the Vive was released. Except the Cosmos offers an experience NOTHING LIKE the Vive. The visuals are sharper absolutely - they're great! The Cosmos tracking is so inferior it's embarrasing - moving head side to side stutters and lags, controllers are both L controllers one moment then both R the next, they jump up to the ceiling, then disappear. The HMD says the room is too dark, then too bright. The Cosmos has very very little compatibility with SteamVR games - controller button mapping in Google Earth even - an absolutely mainstay for VR experiences is wrong labels point to buttons that don't exist, one of my favorite experiences Wave (once WaveVR) doesn't even run anymore because it doesn't even detect the controllers. Having backward compatibility is essential for releasing a new product and HTC couldn't even do that right. It's been a really disappointing experience, I hope anyone looking to purchase the Cosmos reads this and avoids it - the reality that I've bought a product that will only become "usable" after I've spend who know how many hundreds of $$$ more on HTC accessories - which should only exist as a 'nice to have' not as 'this is the only way Cosmos will work like your Vive' - especially when it was the same price to start with. I just can't in good conscience recommend anything but the original Vive to anyone - I just pray that Valve will bring the Index to Australia soon so I can actually buy a proper upgrade to my original Vive. I'll find it hard to seriously look at purchasing another HTC headset again to be honest. Having said this - how have other purchasers experiences been returning the unit? I'm returning mine to a retailer - and of course I can't show them because I'm not dragging my rig into a store with the Vive to give them a side by side comparison to illustrate how inferior the Cosmos is - as an enthusiast and in a way a VR evangelist too this unit definitely doesn't meet my expectations and I can only see future solutions that will cost me more money which is a pretty crappy business model HTC. Edited October 27, 2019 by laprid0 Link to comment Share on other sites More sharing options...
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