oxygen4004 Posted November 1, 2019 Share Posted November 1, 2019 Hi, Another issue... After 10 or 15min playing, there is a loss a tracking, a loss af image in the headset and there is just a blanck image I need to switch off the console to solve it each time Any solution? @stvnxu Link to comment Share on other sites More sharing options...
TomCgcmfc Posted November 1, 2019 Share Posted November 1, 2019 Maybe check your win10 device manager and make sure you do not have any power savings options selected on any of your usb ports. Link to comment Share on other sites More sharing options...
oxygen4004 Posted November 1, 2019 Author Share Posted November 1, 2019 When it comes, headset is deconnecting and console is in searching mode... Link to comment Share on other sites More sharing options...
TomCgcmfc Posted November 1, 2019 Share Posted November 1, 2019 Maybe go to your console menu/troubleshooting and send Vive support a log file. Link to comment Share on other sites More sharing options...
oxygen4004 Posted November 1, 2019 Author Share Posted November 1, 2019 About minutes, image is freezing in the headset then console comes in searching mode... Link to comment Share on other sites More sharing options...
stvnxu Posted November 4, 2019 Share Posted November 4, 2019 Hi @oxygen4004, Let's communicate on the other thread relating this issue so we have one consistent flow for our conversation in resolving this. THanks! https://forum.vive.com/topic/6800-loss-of-tracking-and-floating-image/ Link to comment Share on other sites More sharing options...
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