Jump to content
Happy Holidays! Limited Staff Responses: 1/20 - 1/31 ×

Issues installing


Daverp
 Share

Recommended Posts

Hi I've had my cosmos since yesterday and haven't been able to use it as every time I try to install everything it tells me that it can't detect the usb. I have tried 3 different usb ports and I'm still getting the same problem. Has anyone managed to get past this issue as it is ridiculous that a £599 piece of kit that anyone can buy is basically useless straight away 

 

Link to comment
Share on other sites

On 2/1/2020 at 10:55 AM, Daverp said:

Hi I've had my cosmos since yesterday and haven't been able to use it as every time I try to install everything it tells me that it can't detect the usb. I have tried 3 different usb ports and I'm still getting the same problem. Has anyone managed to get past this issue as it is ridiculous that a £599 piece of kit that anyone can buy is basically useless straight away 

 

@Daverp - Just checking in if you were able to resolve your issue yet with the suggested solutions above? The usb link that A-Jey is referring to is called a link box. It's the little box that connects between your Cosmos headset and desktop/laptop. A green light indicator means it is on which you'll need for it to work successfully during installation.

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...