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@DavidSW Depending on the product, it's either on a medium sized card that's specific to Viveport or like in the case of Vive-Pro it's found on the bottom corner of the large instruction sheet that's the first thing you see when you open the box.

I am generating a Viveport support ticket for this post - if you reply to that support ticket with either the serial number of the HMD (usually printed on the side of the box) or your vive.com order number, they can retrieve the code on our side.

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