VIVE Wireless: Hand tracking stops working after tracking is lost

[marskod]

Hi,

We've been having an issue where hand tracking completely stops working whenever our wireless vive pro loses tracking. I believe camera detection is failing, though I may be wrong. In order to get hand tracking back to normal, we have to completely restart steamvr. Anybody have any idea how to fix this? 

@zzy

[zzy]

Hi @marskod

I think this might be caused by camera failed to start. Can you please share the hand tracking log file at C:\Users\<your user name>\AppData\Local\Aristo\Aristo.log?

Also, did you try to check camera status in SteamVR after tracking is lost? Is it working in SteamVR?