TheotheLion Posted April 19, 2020 Share Posted April 19, 2020 I purchased my COSMOS Elite a couple of days ago and it arrived yesterday. It says I should have gotten a code for ALYX inside the box. I did use the Viveport Code that's on the blue cover card when you open the box, and I was looking around on other forum posts trying to see how to get the game. I've seen others keep getting told by support that the code in the box give the Infinity unlock as well as ALYX, but that isn't true. It seems like some individuals are having luck posting in the forums, so here we are. I can provide any proof/information as requested. Thanks! Link to comment Share on other sites More sharing options...
JohnyDL Posted April 19, 2020 Share Posted April 19, 2020 (edited) When I went to the website to redeem I put in the one code and it gave both VivePort Infinity and HL:Alyx codes, you then can redeem the VP:Infinity within that app and HL:Alyx on steam the same way you would any other game (go to your library add a game in bottom left corner) If you're having trouble don't hesitate to contact customer support I've had to and they're really really helpful Edited April 19, 2020 by JohnyDL Link to comment Share on other sites More sharing options...
TheotheLion Posted April 19, 2020 Author Share Posted April 19, 2020 Hi JohnyDL, If I have already input the code, is there somewhere I can view the Half Life code? Or am I unable to find it again? Is there a page in Viveport where I can view the products I have, such as the Half Life code? Thank you for the help, TtL Link to comment Share on other sites More sharing options...
TheotheLion Posted April 19, 2020 Author Share Posted April 19, 2020 I found it! It was emailed to me, but flagged for some reason. Check your spam folder folks! Best, TtL Link to comment Share on other sites More sharing options...
HackPerception Posted April 19, 2020 Share Posted April 19, 2020 There is a lookup tool here. If you still need help - I can PM you whom to contact. Link to comment Share on other sites More sharing options...
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