AlexanderFish Posted December 5, 2020 Share Posted December 5, 2020 (edited) First usb dongle(working😞 Second usb donlge(unknown): VID - 3819, PID 2671 S\N :FA95RAH02227      Factory test firmware(WADS Production Test)? How to fix? Edited December 5, 2020 by AlexanderFish fix space 1 Link to comment Share on other sites More sharing options...
AlexanderFish Posted December 8, 2020 Author Share Posted December 8, 2020 help me Link to comment Share on other sites More sharing options...
russ_c Posted December 10, 2020 Share Posted December 10, 2020 I'm having this same issue. I have one dongle that works fine and another that isn't recognized by SteamVR but appears as WADS Production Test in device manager. Link to comment Share on other sites More sharing options...
russ_c Posted December 14, 2020 Share Posted December 14, 2020 Bump Link to comment Share on other sites More sharing options...
HackPerception Posted December 15, 2020 Share Posted December 15, 2020 @alexander @russ_c Sorry, per the message that hangs out at the top of this forum most general hardware support is handled via www.vive.com/support -> contact us -> contact us I suspect both of you have faulty USB dongles - I would recommend requesting replacements from the live chat agent. If you hit any snags - post again here and I can try to Link to comment Share on other sites More sharing options...
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