WolfOne Posted February 16, 2017 Share Posted February 16, 2017 HTC have had my vive controller since the 7th of the month awaiting inspection as far as the FedEx tracking says... wh repair ticket #217058840000256? I asked about it earlier in the week and they sent me another fedex label when you already have the controller... I questioned the chat agent when he said the whole process only takes four days, even laughed about it.. 17 days later ime not laughing anymore.. HTC says its "awaiting inspection" there was a small piece of plastic protruding from the crack above the top button, otherwise it worked fine.. they had approved the exchange before I sent it.. Link to comment Share on other sites More sharing options...
Seluecos Posted February 16, 2017 Share Posted February 16, 2017 Hi WolfOne, I did some investigating into the ticket number you provided, I'll send you a PM with what I found. Link to comment Share on other sites More sharing options...
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