[Left Controller loses tracking after 4 to 5 mins of play]

Hi,

 

What SteamVR version are you using?

Beta or formal?

I've seen some weird cases with SteamVR beta that's released on 25th of May.

 

Cory.C

[Error 208 (HDMI not detected)]

Hi ,

 

Thank you!

 

,

 

Please go over the troubleshooting steps below:

Error 208 (HMD detected over USB, but monitor not found)

 

Error 208 is a generic HMD error message. This error can have a number of solutions, so please work from the list below to make sure you've attempted all available solutions:

 

• Make sure that your Vive’s link box and the monitor or TV you use as a primary display are plugged into the same graphics card. If you are connected to your onboard display adapter, you will see an Intel HD Graphics device listed in your SteamVR system report. Onboard cards, such as those connected to a PC’s motherboard, will not be powerful enough to use the Vive. Reconnect your Vive to your PC’s dedicated graphics card.
• Check to make sure you are in Direct Mode by going to Settings > Developer > Direct Mode. Click the button that says “Enable Direct Mode.” SteamVR will restart with this setting.
• If Direct Mode is not enabled, SteamVR will still work in Extended mode. For this to work correctly, make sure your displays are extended in Windows > Display Settings.
• Make sure all cables are connected firmly. The power cord on the HMD itself can become loose from usage. To check this, remove the cable panel on top of the HMD by pushing it forward.
• Make sure your Link Box is installed in the correct direction. The orange tipped cables from the Headset should be connected to the orange ports on the Link Box.
• Check to make sure you have the latest video drivers.

[you'll need a new app to open this viveport]

Hi 

 

Sorry for what you have experienced.  

What version are you currently on?

We might need you to send in your logs for further investigation (PMed you the instructions)

 

Cory.C

[you'll need a new app to open this viveport]

Hi 

 

I created a ticket to our engineering team for this issue, I will update you the workaround or solution when I can.  

 

Thank you for supporting Viveport

 

Cory.C

 

[you'll need a new app to open this viveport]

Hi ,

 

What about the sign in and sign up error that you see on Vive Software?

 

 

Cory.C

[you'll need a new app to open this viveport]

Hi 

 

Is it a browser pop up? or windows?

Is it possible to show us some screenshots?  

We might need a bit more information to assist.  

 

Thanks

 

Cory.C

[Cannot launch Viveport subscription games]

 HI 

 

I PMed you, I need to take a look at your logs if that's okay with you.  

The instructions are in the PM.  

Thanks!

 

Cory.C