[Vive restarting/disconnecting every 30 seconds]

Hey David,

Sent you the requested information. If you could share your findings (if you can find the cause) on this thread for future people that might have a similar occurence, that would be excellent.

[Vive restarting/disconnecting every 30 seconds]

Issue seemed to be resolved with latest Windows update.

 

Windows issue.

[Vive restarting/disconnecting every 30 seconds]

No go on the removal/reinstall of the drivers with USBDeview.

So I guess that rules drivers out.

Is it possible the firmware got corrupted? If so is it possible to reset the headset firmware?

What would be the next step in determining if the headset or the linkbox is defective (I am leaning towards the link box because when is on, the headset functions normally)?

Thanks again for taking the time to help out on this.

[Vive restarting/disconnecting every 30 seconds]

Hi John,

Thanks for the response. I've tried the basic troubleshooting steps:

 

Reinstall SteamVR USB drivers

Reinstall Bluetooth drivers/disable bluetooth

Reinstall base USB drivers

Change USB cables between linkbox and computer

Tried all USB ports available

Reinstall SteamVR

Power cycle everything

 

It's odd because it seems like a hardware issue but the repeatability and consistency of the cycle make it seem like a software issue.

 

[Vive restarting/disconnecting every 30 seconds]

Recently my headset started restarting/disconnecting (I can hear USB disconnect sounds) everything 30 seconds. It will reboot just fine and resume where I was, but 30 seconds later it will restart.

 

The restart interval is consistent (every 30 seconds almost exactly) and the issue also happens when the headset is sitting on the floor undisturbed, so it doesn't seem like a cable issue. Has anyone run into this sort of issue before (have tried to search the web, but had little luck)? If so, how did you resolve it? If not, do people this is a driver, Linkbox, or HMD issue?

 

Would hopefully like to try to resolve this without having to submit the unit in for warranty repair.

 

Thanks in advance.