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  1. Sadly no. Also I am certain that the leap motion disturbs the tracking of the lighthouse, but it is not the cause of the issue. Our setup limits the reflection of infrared light and there are no other light sources but the problem persists.
  2. Hey, thank you for looking into this issue. I am sure the Lighthouse 2.0 will solve many of our problems, but for now i don't see any consumer hardware coming soon. Do you have an ETA on a Vive 2.0? :D I am not very convinced that the issues come only from the lighthouses because the controllers work just fine. But I will try out the tool that you mentioned and report back. Sorry, i could not solve the issue. If you can, maybe use the controllers for tracking because they seem to work better.
  3. Hi jj2, thank you for your analysis of the model. The offset is sadly dynamic and can't be related to the wrong origin :( At first i thought the same thing, but the model is (most of the time) shifted towards or away from one basestation. However this offset changes after a restart of SteamVR or sometimes just after the trackers have been moved. Best, Adrian
  4. All our trackers are from 2017/07, and also from the EU store. So we don't have trackers from the same batch, but it could still be a hardware problem.
  5. Sadly no. We changed some things in our Lighthouse Setup and tested the trackers again yesterday. We still experience a strange offset. At first, we put 4 trackers in a line between the two lighthouses and all trackers were offset towards one lighthouse by about 5cm. Then we moved the trackers around, this also shifted the offsets. Sometimes the offsets are smaller, when you are closer to one basestation. Because of that, we changed the lighthouses around, changed their modes etc. However, there seems to be no deterministic solution. We feel that the problem is with the Vive Tracker, since the Vive Controller just track perfectly. It is just so strange, since they both use the same underlying technology. We are very frustrated with the Vive Trackers and propably will be returning all four to HTC.
  6. Dear Foo, thank you for your help. We revisited the issue and did not find a solution yet. Our Setup contains two base stations at either side of the room connected via the sync cable. We checked the room for infrared reflecting surfaces and covert most of them with absorbing cloth. The trackers and all other hardware run with the latest firmware. It is very strange that the trackers offset seems to be sometimes larger and sometimes smaller. But the jittering is the most anoying thing. The controllers don't have that at all. We made some new videos and screenshots: https://owncloud.iosb.fraunhofer.de/owncloud/s/C9PzIW17qsqKLqw password: vive We want to mount the trackers on the surface of the table with the screw thread facing downwords and the three "spikes" facing upwards. So just like in the videos. Can you think of another thing that can solve the issue.
  7. Thank you for adding me as a developer. I am looking forward to work together with you and others :)
  8. Hello FOO, thank you for your advice. I tried deleting those config files and while the controllers still track nicely or maybe even a little bit better, the trackers still have this jittering and the offset. I have the feeling that the offset is along the axis that goes away from the lighthouse. The trackers seem to be shifted towards the lighthouses most of the time... I am really confused how all four controllers (we have two vives in that room) track great, but all four trackers don't. Do you have another idea what might be the problem? Thanks and best regards Adrian
  9. Hello, we have some problems with the vive trackers. Their tracking seems to be not as good as that from the controllers. The controllers are tracking just fine and very accurate, whereas the tracker have a very large offset from their real position. See some images and a video here: https://owncloud.iosb.fraunhofer.de/owncloud/s/Q2PWlJ0gzErN9z6 password is 'vive' Also notice in the video how right at the beginning all controllers and the trackers should lie in one line, but the trackers are clearly offset. Our question is how can tracking be improved to achieve the same accuracy as from the controllers? Is it a sofware or maybe even a hardware problem? Thank you very much and best Regards Adrian Hoppe P.S. I wanted to post this on the developer support forums, but did not have access to it. Maybe an admin can moved it there, if it is not appropriate here.
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