elsewhat
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Posts posted by elsewhat
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Moved the PCI card to a different slot. Made no difference.
Here is a graph of how the temperature changes over time before eventually disconnecting. In this case it took 16 minutes from a cold starting point before the crash occured (and this is likely the same I've had before)
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Hi,
Just got my Vive wireless for Vive Pro and am experiencing some disconnects.
It seems like I usually can get ~20 minutes of play, before the issues start occuring every couple of minutes (and is therefore unusable)
When a disconnect occurs, the HMD screen goes black for 5-6 seconds, before the device registeres as a USB device and reconnects to Steam VR. During a disconnect, the green light on the top of the wireless connector goes blank for a few seconds.
To me this seems either as a:
1. Issue with the cable from HTC battery pack to wireless adapter
2. Issus with heat building up in the wireless adapter
PC is an 8700K with a 1080TI card, so should not be bottleneck.
Checked the log files at C:\Program Files\VIVE Wireless\ConnectionUtility\Log after reproducing the issue. When reproducing I sat still in the middle of the room. The wireless adapter had been used 4-5 minutes before, so was already warm to the touch.
Startup contains the following log lines:
[2018-10-14 18:24:51.123 +1 0x2F70 INFO LOG] Connection Status set to 5(CONNECTION_STATUS_CONNECTED)[2018-10-14 18:24:53.246 +1 0x3570 INFO LOG] Updater exit 0[2018-10-14 18:24:53.249 +1 0x3570 INFO LOG] No new DisplayLink version : 1.1.33748.8682[2018-10-14 18:24:53.250 +1 0x3570 INFO LOG] No new IntelWiGig version : 4.0.10371.12G_VR(msi)[2018-10-14 18:24:53.251 +1 0x3570 INFO LOG] No new WirelessUpdate version : 1.0.0.12[2018-10-14 18:24:53.254 +1 0x3570 INFO LOG] No new CU version : 1.0.0.67[2018-10-14 18:24:54.054 +1 0x2D34 INFO LOG] (ControlCenter)Link Condition Change : peerSignalQuality = 2, performanceQuality = 3[2018-10-14 18:24:58.054 +1 0x2D34 INFO LOG] (ControlCenter)Link Condition Change : peerSignalQuality = 4, performanceQuality = 3[2018-10-14 18:25:06.055 +1 0x2D34 INFO LOG] (ControlCenter)Link Condition Change : peerSignalQuality = 3, performanceQuality = 3[2018-10-14 18:25:11.095 +1 0x2C24 INFO LOG] M_Temperature=74, R_Temperature=43
The M_Temperature then gradually increases, and when it's ~85 the crash occurs
[2018-10-14 18:29:01.088 +1 0x2C24 INFO LOG] M_Temperature=86, R_Temperature=56[2018-10-14 18:29:06.061 +1 0x2D34 INFO LOG] (ControlCenter)Link Condition Change : peerSignalQuality = 4, performanceQuality = 3[2018-10-14 18:29:07.062 +1 0x2D34 INFO LOG] (ControlCenter)Link Condition Change : peerSignalQuality = 3, performanceQuality = 3[2018-10-14 18:29:11.062 +1 0x2D34 INFO LOG] (ControlCenter)Link Condition Change : peerSignalQuality = 4, performanceQuality = 3[2018-10-14 18:29:11.085 +1 0x2C24 INFO LOG] M_Temperature=81, R_Temperature=54[2018-10-14 18:29:16.771 +1 0x2D34 INFO LOG] (ControlCenter)Link Condition Change : peerSignalQuality = 255, performanceQuality = 3[2018-10-14 18:29:16.881 +1 0x2D34 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_STOPPED(3), reason = SDK_CURRENT_STATE_REASON_LINK_LOSS(1)[2018-10-14 18:29:16.884 +1 0x2D34 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_SCANNING(4), reason = SDK_CURRENT_STATE_REASON_REQUESTED_BY_APPLICATION(9)[2018-10-14 18:29:16.887 +1 0x2C24 INFO LOG] Connection Status set to 2(CONNECTION_STATUS_SCANNING)
The crash is followed by a reconnect
[2018-10-14 18:29:18.697 +1 0x2D34 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_CONNECTING(5), reason = SDK_CURRENT_STATE_REASON_AUTO_PROFILE_FOUND(4)[2018-10-14 18:29:18.700 +1 0x2C24 INFO LOG] Connection Status set to 3(CONNECTION_STATUS_CONNECTING)[2018-10-14 18:29:18.967 +1 0x2D34 INFO LOG] (ControlCenter)CallbackDeviceStatus : SDK_WIGIGFSM_STATE_CONNECTED(7), reason = SDK_CURRENT_STATE_REASON_SUCCEED_TO_CONNECT(13)[2018-10-14 18:29:18.973 +1 0x2C24 INFO LOG] Connection Status set to 5(CONNECTION_STATUS_CONNECTED)
Anyone else experiencing the same? What kind of values for M_Temperature and R_Temperature is normal?
Vive wireless - Disconnect due to temperature ? - SDK_WIGIGFSM_STATE_STOPPED
in VIVE & VIVE Pro
Posted
Reproduced again with a sitting gaming with minimal head movement. Crashed in 15 minutes with last temperature 79 degrees. Will return product.
Adding the log file for the latest attempt.