[Can't install VIVE Cosmos software]

Any ideas?

Thanks in advance

[Can't install VIVE Cosmos software]

Hello,

I can't install VIVE Cosmos software from my office pc. I have downloaded the "ViveSetup.exe" from https://www.vive.com/eu/setup/

When I try to install the software then appears the message "Download failed - Please check the network connection and try again".

I have no problem when I try to install the software at home, so maybe it is a problem with the corporation router, firewall or antivirus.

I know that other users had the same problem and the solution was to open some port from the router, but I don't know which one should we open.