I've been having an ongoing issue that started over a year ago with my laptop. One day out of the blue one of the USB ports decided to not recognize anything I insert. I've tried multiple devices with the same result. When I insert a USB device the notification sound plays that the device has connected and then it disconnects and says that the device is not recognized. Recently however I connected an external hard drive and it remained connected for longer than usual, about 5 seconds. I was about to click into it when it disconnected.
I have check multiple websites for fixes and followed some of them with no success. Here is some of the stuff I tried:
Uninstalling all the devices in the Universal Serial Bus Controllers and then restarting.
Updating the drivers for all the USB devices and restarting.
Running a "chkdsk" command prompt thing that didn't seem to do much.
Attempting to follow the instructions of a SOLVED post on TomsHardware that required going into the registry and deleting stuff but I didn't continue as I was unsure.
Below I've listed the specs of my laptop just in case it's useful:
Acer Predator Helios 300
Windows 10 Home 64bit (Up to date)
Intel i5 8300H 2.30GHz
8GB DDR 4 RAM 2666MHz
Nvidia Geforce GTX 1060 6GB DDR5
Samsung 960 EVO SSD 250GB
1TB Hard Drive
Laptop is 2 years old.
The laptop is in excellent condition as I take care of my stuff. I hardly ever use the laptops keyboard and track pad as I have a USB keyboard and mouse. The laptop looks new.
NOTE: I have sent an email to Acer so waiting to hear back from them, if ever...
So any idea how to correct this issue with the USB port? Thanks for reading.
Vive Pro - USB Issues "Device Descriptor Request Failed"
in VIVE & VIVE Pro
Posted
Hello everyone, hope you are all well.
I've been having an ongoing issue that started over a year ago with my laptop. One day out of the blue one of the USB ports decided to not recognize anything I insert.
I've tried multiple devices with the same result. When I insert a USB device the notification sound plays that the device has connected and then it disconnects and says that
the device is not recognized. Recently however I connected an external hard drive and it remained connected for longer than usual, about 5 seconds. I was about to click into it when it disconnected.
I have check multiple websites for fixes and followed some of them with no success. Here is some of the stuff I tried:
Below I've listed the specs of my laptop just in case it's useful:
The laptop is in excellent condition as I take care of my stuff. I hardly ever use the laptops keyboard and track pad as I have a USB keyboard and mouse. The laptop looks new.
NOTE: I have sent an email to Acer so waiting to hear back from them, if ever...
So any idea how to correct this issue with the USB port?
Thanks for reading.