[Can't Install Vive Desktop App]

hi there,

 

i have been looking at my event logs and came over this when i tried to run the software in administrative mode

Product: Viveport Desktop (x86) -- Error 1714. The older version of Viveport Desktop (x86) cannot be removed.  Contact your technical support group.  System Error 1612.

 

Is there a simple fix for this or does it mean a full windows 10 re-install. Or do you have a guide for editing the registry to clean out the old version of the vive software.

 

what is my best option,

cheers

Brian

[Can't Install Vive Desktop App]

Hi there, i am having the same issues in finding the msi file during installation. I can find the orginal file from when i installed the softer back in December 2016 but not the new version of the file required for the latest update.

 

could it be possible to get a valid version copy of the "Setup_VivePCClient.msi" and use that to finish the install.

 

any help would be great,

cheers

Brian