A couple of us had a similar experience and it was due to entering incorrect information into the "Device Name" text field. We interpreted this as naming the headsets we were enrolling, but when trying to enroll the headsets the MDM would not scan the QR code or give any type of notice that the field was incorrect. Any other field will prompt you to correct your inputs
Make sure to enter your device type into "Device Name" (VIVE Focus 3 for example)
After writing this yesterday, I received an update to 5.0.999.760 and was able to easily enroll a headset through the new MDM Setup menu on first try. I named the device how I wanted and did not have to enter the device type in the "Device Name" text field. Glad to see this working now!
Having trouble enrolling Vive Focus 3 to Vive Business Managment System
in VIVE Focus 3
Posted
After writing this yesterday, I received an update to 5.0.999.760 and was able to easily enroll a headset through the new MDM Setup menu on first try. I named the device how I wanted and did not have to enter the device type in the "Device Name" text field. Glad to see this working now!