VRGiants Posted July 26 Share Posted July 26 Hey DevSupport Team So I uploaded a build with the drm sample implemented that was taken from here: https://developer.vive.com/resources/viveport/sdk/documentation/english/viveport-sdk/apis/drm-api/sample-code/unity/ However I get back an error code: "Error code: -2" in the webinterface with no further description. In the notification email send it says: "The publishing of the beta version of your VR title has failed due to a DRM Wrapper issue. Please make sure your exe binary path is correct; you may refer to the Viveport Submission Guide under “Binary Build Section“ (https://developer.viveport.com/documents/developer-guide-vive)." However I am sure the binary path is correct and also DRM Wrapper should not even be used anymore because I have checked the VIVEPORT SDK DRM instead: "Digital Rights Management (DRM) VIVEPORT SDK DRM -> this one is checked Wrapper-based DRM" I have already tried using the DRM script in a seperate project and uploaded it. It worked immediatly and I got back a success when pushing to beta. However the exact same code and setup doesn't seem to work in my big project. Could this be an issue of filesize? Hope you can help me figure out the problem Best regards Wolfgang Link to comment Share on other sites More sharing options...
VRGiants Posted July 30 Author Share Posted July 30 any update on this? Could really use some help. Link to comment Share on other sites More sharing options...
VRGiants Posted August 1 Author Share Posted August 1 Is anyone receiving/reading this? or has any solution or hint of where I can get more info on what went wrong? An error log or soemthing of the kind? Link to comment Share on other sites More sharing options...
Tony PH Lin Posted August 2 Share Posted August 2 Hi @VRGiants, I got some feedbacks from our Viveport support team how you can get the support directly. If further investigation is necessary, kindly provide us with the AppID. Additionally, the developer is welcome to submit a ticket directly via contact us, where the Support team will handle the error code checking. Link to comment Share on other sites More sharing options...
VRGiants Posted August 2 Author Share Posted August 2 I have already contacted the VIVE Support directly without any response for week: "A request (277062) has been created by VIVEPORT Help Center." I will send the App Id as response to the Help Center Request. Is this what you meant? Link to comment Share on other sites More sharing options...
Tony PH Lin Posted August 3 Share Posted August 3 I just forwarded your message and chase VIVEPORT support member to ask their response. Will let you know if further progress. Link to comment Share on other sites More sharing options...
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