BadgerHunterD Posted October 23, 2017 Share Posted October 23, 2017 Hi guys I have been looking for a fix for this but all I find is it can't be fixed, I haven't had my vive long at all and this error started a month ago . I would love to know a definitive answer on what the problem is and the solution please Link to comment Share on other sites More sharing options...
Synthesis Posted October 23, 2017 Share Posted October 23, 2017 Can you explain more about what's going on? Where are you getting this errors? What happens? Can you provide screenshots?Thanks, -John C Link to comment Share on other sites More sharing options...
BadgerHunterD Posted October 24, 2017 Author Share Posted October 24, 2017 base station designated c is ''unusable'' internal error 2 10009 is all its telling me. I have used my cam on my phone to see the sensors and the down faceing one is not working also the red light is blinking (not since setup i had not touched moved or altered it) Link to comment Share on other sites More sharing options...
Synthesis Posted October 24, 2017 Share Posted October 24, 2017 A Fault 02 error indicates an internal hardware failure on the base station. You'll want to go through the RMA process to get it repaired. What region are you in?Thanks, -John C Link to comment Share on other sites More sharing options...
BadgerHunterD Posted October 29, 2017 Author Share Posted October 29, 2017 I'm in the UK what do i need to do or who do i need to contact as it's infuriating not being able to look right!! Also do you know what causes this error as it's a new edition to my rig and I'm devastated this has happend Link to comment Share on other sites More sharing options...
Synthesis Posted October 30, 2017 Share Posted October 30, 2017 This is the link you'll want: https://www.vive.com/uk/support/contactus/Use the Live Chat so you'll get a quicker response.Thanks, -John C Link to comment Share on other sites More sharing options...
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