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Controllers pairing issues (Controller) - Symptoms and Solutions


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If you cannot pair your controllers or cannot pair a second controller, the tips listed below might be able to help you.

  • Make sure the controllers are charged. When something abnormal happens to your controller, this is the first thing you should try.
  • Unpair the controller, reboot SteamVR  and pair again.
  • Update the firmware using USB 2.0 port instead of USB 3.0.
  • Clear other wireless devices like TV remotes, cell phones from the play area. They might be interrupting.
  • Reset the controller. Hold down everything except the system button and plug the controller into PC via USB cable. Wait for 5 seconds and release the buttons. Then just unplug it from the PC.
  • Uninstall and install SteamVR and restart the PC.       
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