FalconTech Posted April 4, 2018 Share Posted April 4, 2018 I am a high school tech teacher and my students and I have been building Vive based VR sets for schools in our board. Our only parts failure so far has been a sensor brick that stopped functioning. We requested repair on January 25th, it was received on February 13th 'in repair': It's now April 4th. I'm being asked to send this set out to a school but I'm unable and have no idea what the status of this unit is. We purchased these Vives from Microsoft Canada and they are enterprise editions that cost near $1500CAN. I'm disappointed with the level of service considering we went the expensive 'enterprise' route. Can anyone reading this resolve our broken brick and get it back to us ASAP? Thanks, Tim King Centre Wellington DHS Upper Grand DSB Ontario, Canada Link to comment Share on other sites More sharing options...
Synthesis Posted April 4, 2018 Share Posted April 4, 2018 Read and understood. Could you please PM me with your RMA number?Thank you, -John C Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.