admeridian Posted April 25, 2018 Share Posted April 25, 2018 Dead pixel, left eye... distracting as hell. What's the policy on this? Link to comment Share on other sites More sharing options...
jay hex Posted June 18, 2018 Share Posted June 18, 2018 same here, in right eye. Link to comment Share on other sites More sharing options...
Synthesis Posted June 18, 2018 Share Posted June 18, 2018 If you just received it and it was like that when you got it, immediately contact our support for a replacement. If it developed afterwards, please PM me about it.Thank you, -John C Link to comment Share on other sites More sharing options...
jay hex Posted June 18, 2018 Share Posted June 18, 2018 i just picked it up last night, this is my second kit, the first had a problem with the lighthouse s-2 s-3 red dot, now its the headset where there is a dead pixel on the right screen. and i have been trying with support but seems i am being ignored Link to comment Share on other sites More sharing options...
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